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Access to soccer on my tablet

TonyMinards

I just signed up for the  $15 monthly access to the soccer via my phone. Phone access and PC access is all good but access via my tablet returns an invalid email address message.

I tried uninstalling the app and reinstalling, and restarting the tablet to no avail. The invalid email address message keeps coming up.

Any suggestions on how I can fix this?

Re: Access to soccer on my tablet

Ev_

Hey @TonyMinards, can you let us know which tablet you're using and which version of Android it's on? If you can log a fault on our online faults page, our TV & C team will be able to take a closer look into it for you.

Re: Access to soccer on my tablet

TonyMinards

Hi Ev. I have a Galaxy Tab S running Android version 6.0.1

 

Highlighted

Re: Access to soccer on my tablet

Ev_

Hmm.. there shouldn't be an issue with the Optus Sport app on that version. Have you been able to raise your fault on the page I linked above? 

Re: Access to soccer on my tablet

TonyMinards

All good now thanks. I reset my password again and removed the old sim card. Sometimes dogged perseverence wins. Smiley Happy

Solution

Re: Access to soccer on my tablet

Dan_C

Ah, good stuff Smiley Happy 

 

Haha, I know exactly what you mean. 

 

If something else comes up, give us a shout. 


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