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Fetch TV - Soft Reset

by Retired Employee Andy on ‎2015-10-07 09:38 AM - edited on ‎2016-06-01 04:49 PM by Online Community Manager
Posted by (Retired Employee)
7th Oct 2015, 9:38am
Andy

If you're experiencing issues with your Fetch TV box, usually performing a Soft Reset will help get it working again.

 

Following these instructions won't remove any of your recordings.

 

Turn off your Fetch TV set top box and wait at least 30 seconds. After this time turn the box on again.

 

Within the first 2 minutes of your Fetch box starting up - press the colour buttons on your remote in this order:

 

fetchbutonsoftreset.png

 

Keep pressing these buttons in the order above until you see the REM/REC light on the front of your Fetch box start flashing red. This usually occurs after the screen turns off and on. Your set top box will then reboot.

 

Once this is done you'll need to enter your activation code and rescan channels to reactivate Fetch TV.


If you're still experiencing issues after this you can try a hard reset. For instructions check out:

Fetch TV - Hard Reset

 

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