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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Vinni
New Contributor

webmail inbox time out

emails dissappear from my webmail inbox. There is a setting that causes this after they are sent to outlook. I like having the webmail back up...just incase outlook fails. Does anyone know how to access this setting please ??

 

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4 Replies
Esteemed Contributor
Esteemed Contributor

Re: webmail inbox time out

It depends on the version of Outlook you are using however the option to retain mail on the server can be found under the advanced mail options. The link below shows how to find this feature.

 

https://www.outlook-tips.net/beginner-user/configure-outlook-to-leave-mail-on-server/

 

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New Contributor Vinni
New Contributor

Re: webmail inbox time out

I found that if you click tools and then account settings....then double click name of account...then more settings...then select the advanced tab...go down to the delivery heading and check the box 'leave a copy of messages on the server'. this will fix the problem

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New Contributor Vinni
New Contributor

Re: webmail inbox time out

thanks to yeldarb for replying

Esteemed Contributor
Esteemed Contributor

Re: webmail inbox time out

Cheers Smiley Very Happy

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