cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
New Contributor
New Contributor

WHY can't I use my own modem

I want to use my own 3G/4G/LTE modem supplied with my laptop. Optus will not let me. WHY?

I spent 1000s $$$ on a laptop with a built in modem and you block me? Why? Feeling very annoyed.

 

0 Kudos
Reply
3 Replies
Highlighted
Respected Contributor
Respected Contributor

Re: WHY can't I use my own modem

The 200Gb and 500Gb Wireless Broadbandd plans must be used with devices on the list located here:

https://yescrowd.optus.com.au/t5/Mobile/Optus-Wireless-Broadband-eligible-device-list/m-p/512447#M61...

This is a condition of the plan.

 

If you choose a Mobile Broadband sim only plan - you can use what ever device you wish.


Did someone on Yes Crowd answer your question?
Please remember to throw a Kudo and/or Accepted Solution their way!
New Contributor
New Contributor

Re: WHY can't I use my own modem

Thank you for your reply. I guess these days it comes down to doing all the right research that relying on Optus to inform you.  Not even their support channel could tell me that.

 

Didn't the governmentnrule this kind of behaviour out?

0 Kudos
Reply
Highlighted
Respected Contributor
Respected Contributor

Re: WHY can't I use my own modem

Their is no government laws against this at all.

Other Telcos have similar rules such as sims on tablet plans must stay in a tablet and not a phone etc


Did someone on Yes Crowd answer your question?
Please remember to throw a Kudo and/or Accepted Solution their way!
0 Kudos
Reply