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2018-01-26 11:53 PM
2018-01-26 04:56 AM
Hey @Dr-Harry - very sorry for any frustrations caused by this. Really odd that your My Account password/username isn't confirming, can you please send us a private message with your full name, DOB and service/account number so we can look into this?
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2019-07-01 05:28 PM
Has anyone had any luck rectifying this issue. I am extremely frustrated after numerous live chats and massive wait times in store.