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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor ozyrobo
New Contributor


Optus have been telling me that they can reactivate my old landline number for over a month now, I have called and spoken to customer service three times and have been told each time it will be activated and still not done, I have spent around three hours on phone calls waiting for a reply, terrible bad bad service.

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Trusted Contributor
Trusted Contributor

Re: Landline

If you have spoken to a team leader or asked them to raise a complaint with no action then please visit and log a formal complaint for it to be properly investigated and resolved.

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
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