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New Contributor
New Contributor

temporary order number

198716582A would like to know of what is going on please....
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Respected Contributor
Respected Contributor

Re: temporary order number

That's not a temp order number.

The staff here don't have access to your account.

https://www.optus.com.au/for-you/support/getting-started/welcome?sid=short:welcome:redirect:fy2018

You can check your order here

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Moderator
Moderator

Re: temporary order number

Hi @Diabsr20 it's not great to hear that you're experiencing issues with your order.


If you’re still needing a hand, we recommend messaging us via the My Optus App. Our team is available 24/7 and are ready to assist customers as quickly as possible.


We're also available to assist via Social Media. Please send us a private message to Optus on Facebook or a DM on Twitter with the details for further assistance.