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Alicia2418
New Contributor
New Contributor

no account details

It says I have an optus sport subscription automatically through my optus account, though i haven't received a confirmation email or account details. It says the registered email/username is N*****9@OPTUS.COM.AU, but i don't have the uncensored part of the email.
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8 Replies
Shauna
RetiredModerator
RetiredModerator

Re: no account details

Hey @Alicia2418 - thanks for reaching out. Can you please PM me with your account number, full name, DOB and preferred email address? We should be able to fix this up. 


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Sigma
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New Contributor

Re: no account details

I'm also having same problem... can you fix it for me as well?

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Shauna
RetiredModerator
RetiredModerator

Re: no account details

Yep 🙂 @Sigma, should be able to. Can you please PM me with your account number, full name, DOB and Email address? 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Sigma
New Contributor
New Contributor

Re: no account details

Thanks @Shauna

I've sent you my details.

Cheers.

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Alicia2418
New Contributor
New Contributor

Re: no account details

Thanks, I've sent you the information 🙂
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Sigma
New Contributor
New Contributor

Re: no account details

@Shauna

Any update?

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Dan_C
Retired Employee
Retired Employee

Re: no account details

All fixed guys @Alicia2418, @Sigma

 

Check your emails 🙂 

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Sigma
New Contributor
New Contributor

Re: no account details

Great. It's working now

You're champion 😉

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