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beej24
New Contributor
New Contributor

apple tv 2nd gen, optus sport - no audio

I have apple tv 2nd gen and optus sport on iphone.

when i stream or should i say connect via mirroring (wifi) from phone to apple tv. the audio plays for 10 secs and then dissapears

 

i have tried deleting app and re-installing on phone.

have reset apple tv

 

removed all internet connections and re joined

restarted phone

any ideas?

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Kartika
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Moderator

Re: apple tv 2nd gen, optus sport - no audio

Sorry to hear about your Apple TV Optus Sport streaming issue. You will need to log a case through the app itself by navigating into the Main Menu (top left hand corner) > Help and Support > Log a case. This way it reports directly to our Support team to get it resolved quicker. Apologies for the inconvenience and we appreciate your patience.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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