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New Contributor
New Contributor

Voicemail message bank

Since the nbn was connected the voicemail on our landline is not working. How can we get it back?

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Re: Voicemail message bank

Hi @shinto7, you can check out our Home Phone Voicemail setup guide for instructions on how to setup voicemail.

You may need to contact our Support team first if voicemail hasn't been added to your service yet. If so, please just send us a message via the My Optus App so we can sort this out for you.