cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Hvadfor
New Contributor
New Contributor

Unable to download new version of Optus Sport app for iOS on my old iPad

After a period of C19 inactivity, I was gong to watch football on my Optus Sport App. However, an error message told me to download a new version. When I tried, I could not download a new version. Wtf?!? Where can I now watch the Optus Sport content that I pay for? I am not happy!

0 Kudos
Reply
4 Replies
Tigers1719
Trusted Contributor
Trusted Contributor

Re: Optus Sport

@Hvadfor  Do you subscribe directly through Optus or did you pay for your subscription via the App Store? What device and Operating system are you trying to use the app on?

I am an Optus user.
0 Kudos
Reply
Hvadfor
New Contributor
New Contributor

Re: Optus Sport

Thanks a lot for replying 🙂

I am an Optus customer an get Optus for free either via my mobile subscription or my nbn subscription. I have hitherto used an (old?) iPad and I bet that's the problem. But pretty rude when you think about it, that I have to buy new hardware to continue using the app; don't you reckon?

Thanks again!

0 Kudos
Reply
Ray_YC
Online Community Manager
Online Community Manager

Re: Optus Sport

Hi Hvadfor,

A new Optus Sport app update dropped a couple of weeks ago for iOS.

As Tigers1719 asked, what operating version/iOS do you have on your iPad? Is it up to date?

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
0 Kudos
Reply
Tigers1719
Trusted Contributor
Trusted Contributor

Re: Optus Sport

@Hvadfor  it also happens the other way you get a new computer and your old software will not work. I believe the term is built-in obsolescence. Companies change interfaces on the hardware all the time your old charger or headphones will not connect so you have to buy an adapter or new headphones. 

I am an Optus user.
0 Kudos
Reply
Top Contributors