cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
BuddyLove
New Contributor
New Contributor

Sort Your Video Player Out

I have no issue's with my bandwidth or the quality of my internet. I have the 'best available' quality selected with the only other two options you've given me being auto and low. BUT still the video plays in 140p or less. There literally aren't enough pixels available for me to discern the position of the ball. What's the point of watching it?? Sure it works sometimes and I get something close to 720p but the player has a mind of it's own, your viewers have no way of deciding for themselves how much they value quality over fluidity. I'm fine with a potential second here and there of buffering if it means I can actually watch the game!! You NEED to invest into UPGRADING or REPLACING this god awful media player. Please, I just want to enjoy the football I'm trying to watch.

Sincerely,

A football fan

0 Kudos
Reply
1 Reply
Toomey
RetiredModerator
RetiredModerator

Re: Sort Your Video Player Out

Hey @BuddyLove, sorry to hear of the issues with your streaming quality. Your best bet would be to raise this with the TV & Content team directly, you can use this form to send through your details. I'll make sure your feedback is tagged and passed on.


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply