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New Contributor JasonG123
New Contributor

Sorry, you are unable to access this content. If you believe this is an error, please contact Optus

I am getting the above error message when trying to watch Optus Sport on my laptop. It worked on my laptop until a couple weeks ago and it works on other devices (phone, TV and other laptops). 

3 Replies
Online Community Manager
Online Community Manager

Re: Sorry, you are unable to access this content. If you believe this is an error, please contact Optus

Hi JasonG123,


Are you using a VPN?

Have you tried logging out and back in again?

If that doesn't do the trick, shoot our Optus Sport team a message because that sounds like an error to me!


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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New Contributor Pnewberry
New Contributor

Re: Sorry, you are unable to access this content. If you believe this is an error, please contact Op

I have the same issue, works fine on my laptop but as soon as I plug in my hdmi cable it says unable to access this content. I’ve tried logging out and back in and changing hdmi cables. 

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Online Community Manager
Online Community Manager

Re: Sorry, you are unable to access this content. If you believe this is an error, please contact Op

Hi all,

Just checking in to see if this was resolved after raising it with the Optus Sport team?


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply