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New Contributor
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Playback error in the App not the browser

Can anyone please assisst me with this issue, tried Optus numerous times, they have literally given up which im almost about to do well..

 

Optus sports works fine on the browser,  playback  error on the App?? Any ideas

 

New phone or tab that's my next move.

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Online Community Manager
Online Community Manager

Re: Playback error in the App not the browser

Hi LivinInRed,


What have you already tried? e.g. deleting and reinstalling app, trying on a different device, etc

Have you tried playing with mobile data vs WiFi?


Have you just spoken/chatted with customer service or logged a support case with the Optus Sport team


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Re: Playback error in the App not the browser

Tried them all.

 

Logged multiple  cases ..

 

This is  a last attempt  at possibly  finding a solution 

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Online Community Manager
Online Community Manager

Re: Playback error in the App not the browser

So it doesn't playback on any device or just the one you personally use?



_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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