Hi,I have forgotten my password and I am having an issue with getting a new password. I have clicked on forgotten password. I have then proceeded to type my e-mail in and click on 'Send reset link'. When I click on that, nothing really happens. I haven't gotten an e-mail either yet to change my .
Solved! Solved: Go to Solution.
Did you try using a different browser to go through the Forgotten Password process?
Is this for Optus Sport? If you're still having trouble, please shoot a message to our Optus Sport team.
I have tried Internet Explorer and Google Chrome and have got the same result.
Yes, this is for Optus Sport. I will send them a message now.
Thanks for the help!
You're welcome 🙂 ⚽️
Hi Bumble 1290,
You may be experiencing a problem due to a recent Optus Sport Security Update.
Are you using a VPN? It needs to be turned off to be able to login and receive the reset password e-mail.