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robertbp1
New Contributor
New Contributor

Optus sports app on xbox one not connected to the internet message

The Optus Sports app on the xbox one continually states that I'm not connected to the internet and refreshes me back to the menu when I try to play any video. I'm obviously connected to the internet because the app is presenting me with videos to watch.

Unusable at the moment.

‎15-03-2020 01:49 PM
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Ray_YC
Online Community Manager
Online Community Manager

Re: Optus sports app on xbox one not connected to the internet message

Hi robertbp1,


Best advice we can give from here is to please log a support case to the Optus Sport team.

Let us know how you go.


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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‎16-03-2020 01:34 PM
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