Accepted Solution

Optus sport password reset email


Hi, I’m not getting the email when trying to reset my Optus sport password. Have looked in spam folders etc but just not getting anything sent at all. Any solution to this?


Re: Optus sport password reset email


Hi HelPlease99,

You may be experiencing a problem due to a recent Optus Sport Security Update

Are you using a VPN? It needs to be turned off to be able to receive the reset password e-mail.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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