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Optus Numbershare

Hey guys.

Has anyone had any luck getting number share to work with an apple watch? I've had an open case with Optus for two months now but no progress has been made. I'm getting the error that "this mobile plan is not eligible for"... So I've been paying for a service I don't have, and have a $600 watch I can't use!

Any help would be appreciated!

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Re: Optus Numbershare

Hey there @rhondalouise, I'm sorry you're experiencing this ongoing issue setting up number share. 

You may have tried this already, however I recommend checking our Number Share guide and following the steps under 'How to add Number Share' if you haven't done that yet.

If you still continue to experience any issues, we can definitely follow up on that for you. We would just need you to send us a message via the My Optus App or our Facebook or Twitter pages so we can assist further. 

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