I have several seasons of a TV show recorded using protected recording so they can't be deleted. However, over the past few months, when trying to watch some of the older seasons all I get is a black screen. The channel is still accessible and the TV show still runs new seasons, any ideas about what's going on/how to fix it?
Solved! Solved: Go to Solution.
If the issue still continues then you are best to speak with our Technical Support team via the → messaging service to assist you further.
Hi @storm156 in that case you can refer directly to the Fetch → troubleshooting page. If you can`t find your specific issue then you will need to speak with our support team as advised before to assist you further.