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bruno32
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New Contributor

Modem update

modem update.png

 

Hi, i recently had this update appear on my modem home page (mobile prepaid 4g dongle). I've never seen an update like this and ive been using the same dongle for years. Can you confirm this is legit? Thanks.

  

 

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Aman_YC
Moderator
Moderator

Re: Modem update

Hi @bruno32, we do offer software updates as they are made available by the manufacturer. Please click  here and check if your dongle is listed. 

Please refer to our Email Help & Support page for further assistance. If the issue still continues then you are best to speak with our Technical Support team via the messaging service to assist you further. 

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

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