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COVID-19 impact to Yes Crowd & Contact Centres info here
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Occasional Contributor
Occasional Contributor

I can not login

I can not login

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Moderator
Moderator

Re: I can not login

Hi Ottie,


Are you referring to your My Account? If you've forgotten your password, you can reset it here → https://www.optus.com.au/customercentre/myaccount/forgottenpassword. Let us know how you go 🙂


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Occasional Contributor
Occasional Contributor

Re: I can not login

No its to Optus Sport. It does not recognise my e-mail address

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Moderator
Moderator

Re: I can not login

Oh OK - can you send us a PM with your full name, DOB, service number and the email address you're trying to login with?


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Occasional Contributor
Occasional Contributor

Re: I can not login

What is a PM? and how do i do that?

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Moderator
Moderator

Re: I can not login

A private message - all you have to do is click on my name and send through your details. Alternatively, you can chat to us here →  http://yesopt.us/chat2us. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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New Contributor
New Contributor

Re: I can not login

 optus sport does not recognize my email address

 

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Blog Author

Re: I can not login

Heya @romulin02

 

Have you recently signed up to Optus Sport or has this issue all of a sudden emerged? 

 

If you've recently signed up for a service that includes a free Optus Sport subscription, you'll need to register the service via → https://manage.sport.optus.com.au/

If you're still having issues, you're welcome to send us a PM and we'll take a look.

 

I'll need you to fill out the following template:

 

Are you the primary account holder: Y/N

Your full name:

DOB:

Account or service number:

Email address:

 

http://yesopt.us/pmdan

 

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