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New Contributor fabioj99
New Contributor

How do I request a refund for my Optus Sport subscription if I did via Google play?

How do I request a refund for my Optus Sport subscription if I did via Google play? I have spent several hours trying to find how, and nothing indicates what's the correct procedure

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Trusted Contributor
Trusted Contributor

Re: How do I request a refund for my Optus Sport subscription if I did via Google play?

I would say all this is still being worked out (its no quick fix)

Information will be released publicly when it is available.


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Online Community Manager
Online Community Manager

Re: How do I request a refund for my Optus Sport subscription if I did via Google play?

@fabioj99, there's nothing required of you. 

 

We'll be organising refunds over the next couple of weeks, you don't need to do anything or contact us. You'll be notified as soon as this processed for you. 

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New Contributor Brendankb
New Contributor

Re: How do I request a refund for my Optus Sport subscription if I did via Google play?

Is this refund applicable only for people who signed up just for the World Cup or for all Optus Sport subscribers?

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Moderator GuyCS
Moderator

Re: How do I request a refund for my Optus Sport subscription if I did via Google play?

Hi @Brendankb - Optus will offer Optus Sport to all Australians for free until 31 August. Any customer who has purchased or does purchase an Optus Sport subscription will be provided a refunded for the World Cup. 


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