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2018-06-20 08:52 AM
I recently received a new fetch mini. From optus . I need to get put it under he same account as the fetch mighty for the multi room to work . I activated the new fetch mini it didn?t work I contacted Optus they game me a new activation code it didn?t work . How long should I wait to put my new activation code in . Unfortunately now under my account details it says I have two fetch mini boxes
2018-06-20 09:14 AM
Hi @kierza32 - thanks for reaching out. Not great to hear you're having trouble activating your new Fetch Mini.
Can you please send me a private message with the following information so that we can investigate:
Date of Birth:
Are you the primary account holder: Y/N
Once we have that, we'll do our best to assist.
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.
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