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Fetch mini on the same account as fetch mighty

kierza32

I recently received a new fetch mini. From optus . I need to get put it under he same account as the fetch mighty for the multi room to work . I activated the new fetch mini it didn?t work I contacted Optus they game me a new activation code it didn?t work . How long should I wait to put my new activation code in . Unfortunately now under my account details it says I have two fetch mini boxes

Re: Fetch mini on the same account as fetch mighty

GuyCS

Hi @kierza32 - thanks for reaching out. Not great to hear you're having trouble activating your new Fetch Mini. 

 

Can you please send me a private message with the following information so that we can investigate:

 

Full Name:

Date of Birth:

Account/Service Number:

Are you the primary account holder: Y/N

 

Once we have that, we'll do our best to assist. 


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