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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

SamRuss
New Contributor
New Contributor

Buffering

Why is it that the On Demand stream - in this case Arsenal v Leicester - is playing on low/blurry quality... it keeps pausing/tripping up... yet my internet is fibre and getting 50mbps. Have there been no technical improvements over the past 2/3 months?

Im connecting my fetch mini via wifi and i have supposedly full signal. Very dissapointing... anyone else feeling the same pain?

5 Replies
Shauna
RetiredModerator
RetiredModerator

Re: Buffering

Hey @SamRuss - Thanks for reaching out to us. I would suggest reporting this fault here so our technicians can run and investigation. Apologies for the experience.


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jackg
New Contributor
New Contributor

Re: Buffering

I have Similar problems watching highlights on Sunday 10am. Very blurry impossible to watch.

No problems with line speed.

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Aman_B
Moderator
Moderator

Re: Buffering

Hi @jackg, are you still having the same issues? What device is this on?  


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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jgos04
New Contributor
New Contributor

Re: Buffering

Yes the problems still remains today, I am using a Samsung S2 Tablet,

Note I do not have this problem when using my iphone.

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AlexRH
RetiredModerator
RetiredModerator

Re: Buffering

That's odd @jgos04 😕 Is this something that you've raised with our TV & Content crew for further investigation?

If not, you can do that HERE and they'll get in touch to have a chat about what's going on. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
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