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Blindas
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Blurry picture on Optus Sport

How do we get a clearer picture on Optus Sport. Images are very butty

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Ray_YC
Online Community Manager
Online Community Manager

Re: Blurry picture on Optus Sport

Hi blindas,


You've posted in the Apple forum so I take it this is happening on your phone?

Have you tried in a different location? Wifi only? Mobile Data only? Restarting the phone? Different content in case it was an issue with just that particular one you were trying to watch?

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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Blindas
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Re: Blurry picture on Optus Sport

We are having trouble with viewing Optus Sport on the TVs through Apple TV. . Reception is OK on IPad, but deteriorated once shown on tv.

any help would be appreciated as EPL season is almost here.

Thanks

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Ray_YC
Online Community Manager
Online Community Manager

Re: Blurry picture on Optus Sport

Ah okay thanks for clarifying.


Have you tried checking between connected by ethernet vs WiFi?

What does your Video Quality show as?

Have you checked our tips for getting the best viewing experience in your home?

Ultimately if you're still having issues we suggest logging a support ticket with the Optus Sport technical team.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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