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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor Glendon
New Contributor

the reset password link of optus sport is not working!

the reset password link of optus sport is not working!

23 Replies
New Contributor John123456
New Contributor

Re: the reset password link of optus sport is not working!

For me too. Smiley Sad

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New Contributor Glendon
New Contributor

Re: the reset password link of optus sport is not working!

Any Optus staff can explain this? Once I click the “reset password” link it directs to the Optus sport website.Useless!

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New Contributor Tizwiz
New Contributor

Re: the reset password link of optus sport is not working!

Same, can't reset my password. Can anybody to look into it?

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Moderator Shauna
Moderator

Re: the reset password link of optus sport is not working!

Hey @Glendon, @John123456 & @Tizwiz - Can you all PM me with your account numbers, full name, DOB and preferred email address? 
I'll pass this on to be resolved, however at this stage you can access all Live Games via the Optus Sport app (using iOS),Optus Sport 1 (On Fetch) or the website without logging in.  


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
New Contributor Dejpa
New Contributor

Re: the reset password link of optus sport is not working!

This also does not work for me. The reset link takes you straight to optus sports home page

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Moderator Shauna
Moderator

Re: the reset password link of optus sport is not working!

Hey @Dejpa - At this stage we're experiencing some issues, however it's being worked on. Are you wanting to watch the current game? Morocco VS Iran? As you should be able access this Live Game via the Optus Sport app (using iOS),Optus Sport 1 (On Fetch) or the website without logging in. The Portugal VS Spain game will require a log in, however we can provide you with a voucher to use if not resolved by then. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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New Contributor Dejpa
New Contributor

Re: the reset password link of optus sport is not working!

Thanks shauna. I received your voucher code. How do I apply this anywhere now? I created a different account. Not sure where to apply the code. 

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New Contributor GJM1971
New Contributor

Re: the reset password link of optus sport is not working!

Having the same issues

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Moderator GuyCS
Moderator

Re: the reset password link of optus sport is not working!

Hey @Dejpa - you can enter the voucher code here → https://sport.optus.com.au/campaign/welcome


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
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