Searching...
Reply

Re: the reset password link of optus sport is not working!

Dejpa

Voucher code no longer works.please help.

 

Have the reset password link issue been resolved?

Re: the reset password link of optus sport is not working!

safran

can't change password, missing games, help!!

Re: the reset password link of optus sport is not working!

Shauna

Hey @safran - Can you please PM me with your mobile number, full name, DOB and preferred email address? We can fix this. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

Re: the reset password link of optus sport is not working!

Hamsteak

I have the exact same issue. I even know my password amd it won't work. Resetting it just takes me to the homepage via your email.

Re: the reset password link of optus sport is not working!

chloesok

Hey @Hamsteak, thanks for reaching out. You mentioned you know your password but that you're still having issues logging in - could you please confirm with me if you're having issues resetting your password or just with the Optus Sport app or website in general? If you could please send me a PM with some more information clarifying this along your full name, DOB, account/service number and your Optus Sport login email, I can take a look into this for you. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

Re: the reset password link of optus sport is not working!

Hamsteak

Hi Chloesok

Thanks for the response. I will send you a PM with details.

Re: the reset password link of optus sport is not working!

Hamsteak

Hi chloesok

Just testing if this is a PM (does it stand for private message???) Before I put all my details in. How do I do PM so the whole crowd does.not see. The email I was sent was not.fro. you it was a.generic crowd support email

Thanks 

Re: the reset password link of optus sport is not working!

Kartika

Sorry for the confusion, @Hamsteak. Here it is you can PM us → here (yes it means private message).


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Highlighted

Re: the reset password link of optus sport is not working!

Avoo

This problem still exists.  Wish I'd found this post earlier this morning- would have saved me frustrations and I could have gone back to sleep!

Re: the reset password link of optus sport is not working!

TonyThai

No. You did not answer my question

 

 

Post a Reply
Top Contributors
5 Kudos
4 Kudos
3 Kudos
2 Kudos
2 Kudos