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2 premier league West Ham games haven't been available on either on-demand or mini match in the last 7 days. Against fulham last weekend and last nights match against Newcastle. Considering all the other games are available this is extremely disappointing. I swapped over to optus after 15 years with Vodafone specifically to watch the hammers. Where can I make a formal compliant is respect to this?
Solved! Solved: Go to Solution.
https://offer.optus.com.au/for-you/support/complaints
I don't think you'll have much luck though. Optus' origianl rights agreement with the PL didn't allow them to host all games on demand so some miss out each week. As of the next season, they have the rights to have all of them on demand because that's when their new deal kicks in.
Thankyou mate much appreciated.