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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

Richmond
New Contributor
New Contributor

Suspension of monthly charges until live sport returns

Do Optus plan to follow SKY and suspend customer charges until live sport returns,as is hard to justify for some.!

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petergdownload
Honoured Contributor
Honoured Contributor

Re: Suspension of monthly charges until live sport returns

What charges in particular? Are you obligated to pay them? If its a matter of choice then just cancel and leave.
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Ray_YC
Online Community Manager
Online Community Manager

Re: Suspension of monthly charges until live sport returns

Hi Richmond, yeah it's not clear how are you paying for Optus Sport. $15/month bolt on? Included free in your plan? Direct to App Store/Play Store?


In the interim the Optus Sport team is working on a solution and hope to have an update for customers early next week.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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