Showing results for 
Search instead for 
Did you mean: 
Ask a Question

Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

New Contributor
New Contributor

Optus Sports + Chromecast = Lag and Stutter Issue

Whenever I click on "Optus Sports 1" and I cast it to my Chromecast, without a doubt there is going to be stutter and lag.


Below are 2 videos of the issue that I am occurring. I've tried it on multiple devices ranging from iOS and Android. And I also tried hotspot my phone to the Chromecast to see if there was going to be a difference but still the same thing.


This has occurred for over 1 year now and still, no resolution has been resolved. 

*Latest Update Used from Optus Sports*

0 Kudos
1 Reply

Re: Optus Sports + Chromecast = Lag and Stutter Issue

Hey @sandy180, sorry to see the issues here. How is your stream before casting? Does the same stopping/starting occur?


Troubleshooting for Chromecast is limited, from your end you can only restart the equipment which I'm assuming has been completed. I would recommend sending your details through to the TV & Content team here → Report a problem with TV or Content. They'll send you a reference number via SMS and follow up asap.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Top Contributors