Solved! Solved: Go to Solution.
Also they don't sell Optus sport as a contracted subscription (it's included in contracted bundle services though) meaning you can cancel at any time at no cost
Maybe you misinterpreted my message but I was essentially saying you weren't tied to a contract for 12/24/36 months and could cancel at any time regardless of who you pay for your subscription so we're on the same page.
That said, you are paying Apple for your subscription and therefor the obligation is with them, Apple, to refund any costs you incur as your agreement is with them instead of Optus. You'll have to contact them directly as Optus won't be able to help
Just to add to SamSam's response, the info we have here is that the Optus Sport team have advised in the interim they’re working on a solution and hope to have an update for customers early next week.
Those who don't want to wait, as SamSam mentioned, will need to cancel via the App Store payment method.
I have no wish to see any of the available content. I want the subscription closed off and finished. I do not wish to pay for this any longer. I've already overpaid for March and don't see why I should invest any more $$'s in Optus Sport.
How do I get this closed off as of today's date? They are saying tht 2 further payments will be taken (2 months of payments at $14.99 per month)
I find that outrageous