Hey guys, some great news for customers currently using a NON-Optus supplied Fetch set top box (provided by their own ISP).
Previously Optus Sport was only available to Fetch customers who either have a Fetch box from Optus, or who have a Fetch box from a retailer.
Optus Sport is now available to Fetch customers who have a Fetch box through non-Optus ISPs – Dodo and Aussie Broadband.
Customers can use their existing Optus Sport account details to login to the Optus Sport app on a Fetch box.
You can use your existing Optus Sport login purchased via the Apple or Google Play app stores or purchased directly through Optus.
Attached are some images to get you started.
Navigate to the login ICON on the top right-corner of your screen
If there's any questions, please comment below.
Solved! Solved: Go to Solution.
I got my Fetch box from iiNet and don't have the menu entry under "TV" that your image is showing even though I do have an active Optus Sport accoount purchased through Google Play and working perfectly well on my mobile phone. Can you confirm that Optus is allowing access to Optus Sport from non-Optus supplied Fetch boxes? I note that the Fetch website still states that Optus Sport is only available to Optus, retailer, Aussie Broadband or Dodo supplied boxes.
I have asked our TV & Content team who have advised:
The customer would need to have purchased a retail box or received their Fetch Box through Aussie Broadband or Dodo. An iiNet customer who received their box from iiNet as a part of their bundle cannot access the Optus Sports tab.
Just to clarify though, a customer who purchases a retail box through a retailer e.g. JB HIFI who uses iiNet as their internet service provider will be able to access Optus Sport.
So it solely depends on where they get their box from.
Please keep an eye on Fetch's website for updates.
Can you please help im with iinet, i dont want to change provider as explained before to others ive asked, but im looking at getting fetch tv with iinet and getting the optus sports plus app, but im hearing i can't get that via iinet's fetch box, I have to buy one from a retailer and then connect it to my provider and ge the optus app that way.
Can you please tell me if this is correct as im going around in circles at the moment and getting nowhere fast.
All way to complicated just to watch football.
I went through this frustrating process a few months ago. If you want to stay with iiNet, as I did, you need to get your Fetch box from a retailer. If you get your box through iiNet, you will not be able to get Optus Sport on it, as I know to my cost.
Many appliances retailers stock the boxes. I got my Fetch Mighty from the Good Guys who were having a 10% off Friday at the time so I got it at a good price. You will have to pay Fetch a dollar to register the box and a dollar a month for the basic service. Channel packs for UKTV and the like are $6 a month. If you do not already have it bundled with an Optus package, Optus Sport will cost you $14.99 a month.
All in all I think the economics of going this route stack up well against the alternatives.
In my experience, the best site for reliable guidance and keeping abreast of new developments is the Fetch site mentioned by Ray_YC: https://www.fetchtv.com.au/optussport.