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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

NP-ECL
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Optus Sport Web customer

Can someone please explain how Optus Sport web customers are expected to pay more for the service this year ($139 up from $99) when the offering this year is Significantly LESS, with no ECL or Europa League.

The reduced costs to Optus are around $15m per year yet consumers are expected to pay more for less service?

absolutely staggering

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Jack_YC
Moderator
Moderator

Re: Optus Sport Web customer

Hi @NP-ECL, just to clarify, that $99 price point was a discount offer on the Annual Pass. Once that offer ended, the price returned to $139 for 12 months. 

There is some good news I can share with you however, as the $99 Annual Pass is currently available. You can view this offer on the Optus Sport sign up page. Jack

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.

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NP-ECL
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Re: Optus Sport Web customer

So two points from this answer

1 So I can still pay the same for reduced services - that does not seem at all appropriate and I have to “renew” one month early 

2 why did Optus not bother to communicate this to its customers

 

Still decidedly unhappy at the lack of service

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Madsaac
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Contributor

Re: Optus Sport Web customer

Yeah I just found out about Europa League not being shown, very bad news. And no World Cup. If you have the Premier League you have the best so show the rest. Thanks
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