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2018-06-14 02:18 AM
Hi, I have one of the mobile plan that comes with optus sport. Never really tried to use it until today and found out I couldn't login. I checked my optus account and make sure the service is activated. At the account page it shows my user name is some random e-mail address (NO_EMAIL**********@OPTUS.COM.AU). What should I do from here? I can't retrieve my password from e-amil.
2018-06-14 03:29 AM
Hey @do99y - we should be able to take a look into this. Can you please PM me with your mobile number, full name and DOB?