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Contributor Cathalm8
Contributor

OPTUS SPORT APP NOT WORKING

I arrived back from holidyas in the UK last wekk and now my optus sport app on my iphone will not open. It stalls and says 'no internet detected'. I have deleted and reinstalled the app several times and it still will not work.

 

Optus can you offer me any assitance on this issue?

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Trusted Contributor
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Re: OPTUS SPORT APP NOT WORKING

What device?

Did you use an Optus SIM in your device or another country SIM in your device whilst overseas?

> If other SIM, check your APN name in your device is back on the Optus APN (yesinternet).

> If used Optus SIM, please reset your network settings (would share which method to use but you didn't say what phone)

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
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Contributor Cathalm8
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Re: OPTUS SPORT APP NOT WORKING

Hi thanks for your response. It is an iphone 8. I am using a telstra sim. I used a foregin sim card whilst abroad.

 

Any more help would be great. Optus are not returning or answering any of my lodged cases. 

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Contributor Cathalm8
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Re: OPTUS SPORT APP NOT WORKING

No response from any optus or any help from them yet. Once again their customer service and technical support is non-existent/ Joke of a service!! 

 

 

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Contributor Cathalm8
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Re: OPTUS SPORT APP NOT WORKING

No response from any optus or any help from them yet. Once again their customer service and technical support is non-existent/ Joke of a service!! 

 

 

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