hello loved the service so far but after upgrading to nougat like many other users the ability to watch live epl on the app has been terrible . pixelation freezing crashing on the optus epl app has happened (you can find others here https://forums.whirlpool.net.au/forum-replies.cfm?t=2585824&p=40 scroll through the pages (35-41 ) and you can see it )
any way we could get a fix ?
note it was all fine before upgrading to nougat (latest android)
definately need a fix!
highlights packages work same as always, but live streaming is unwatchable after the new nougat update!
im suprised no1 has really complained, as everyone i know with Nougat and the optus sport app has the same issue!
I'm planning to upgrade another phone and sign up that will have Android Nougat also, I won't bother if these sough of trubbles are going to happen.
Please keep us updated.
We're recently updated our Optus Sport App and we're aware of the issues with the latest Nougat update. If you could please confirm your app has been updated and let us know if you're still encountering the same issues?
Hi @rngesushatesme, there is a currently open ticket for this issue. Can you PM the below for me- I'll add you to the case.
Optus sports Username :
Handset Make :
Handset Model :
Current software :