cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
Occasional Contributor
Occasional Contributor

Not Optus customer unable to view Optus Sport profile

Hi 

I am not an Optus customer but I purchased the Optus sports package via the apple app store. I can log into my account easily however I am unable to view my profile because it keeps directing me to a re link page of which I do not have the details of. 

please advise 

0 Kudos
Reply
6 Replies
Highlighted
Online Community Manager
Online Community Manager

Re: optus sports account

Hi Mrlovalova,


What is the link of the re link page so we can take a look?

 

Please shoot our Optus Sport team a message fur further assistance.

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Highlighted
Occasional Contributor
Occasional Contributor

Re: optus sports account

0 Kudos
Reply
Highlighted
Online Community Manager
Online Community Manager

Re: optus sports account

I thought that's what you were referring to however it didn't really make sense for a non Optus customer.


I didn't think there was an Optus Sport profile page/option, once you log in the options are just to change your password or log out?

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Occasional Contributor
Occasional Contributor

Re: optus sports account

yes there isn't much I could do, can't even see my bill section. mainly i wanted to add Fetch to my subscription but yeah ... im limited and have no access.
0 Kudos
Reply
Highlighted
Online Community Manager
Online Community Manager

Re: optus sports account

As a non Optus customer, what bill and subscription are you trying to view?

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Highlighted
Occasional Contributor
Occasional Contributor

Re: optus sports account

optus sports. my 15$ subscription.

initially, my whole reason of logging in was to buy Fetch subscription but now i know thats not an option but thats when i learnt that the whole website is limited to me since i dont have the whole linked service thingy.
it doesn't matter at this point ... you can forget about this post
0 Kudos
Reply
Top Contributors