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Max number devices exceeded

CarlosMacka

I currently have 2 iPads as registered devices. I have logged in to Optus Sport on my iPhone and when I watch Optus Sport on an iPad and iPhone it's kicks me off my iPad saying I have exceeded the maximum concurrent streaming devices. The iPhone doesn't show as a registered device now either. Thought I could have up to 4 registered devices anyway?

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Re: Max number devices exceeded

[ Edited ]
Yeldarb

Yes 4 registered devices but you can only stream to one device per login according to the post below.

 

https://yescrowd.optus.com.au/t5/Manage-Optus-Sport/Multiple-devices/td-p/162546

 

Re: Max number devices exceeded

johnnyred

had this once before and had to delete one if my devices nut ow have forgottes hw I was able to delete a mobile phone from the link

Re: Max number devices exceeded

Dan_C

@johnnyred, the process hasn't changed.

 

  • Login to your Optus Sport account via https://sport.optus.com.au/account
  • Navigate to the top right corner of the home page (here you'll see your username displayed)
  • Hover your mouse over your username, select settings from the drop-down menu
  • Remove whichever device isn't required

It's also important to note that you can only remove one device every 30 days. 

 


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