After loading the Optus sports Apple TV app today, I'm getting the following error every time I load the app
An unknown error has occurred
Please restart the app"
Last week everything was fine.
Are they updating this app to a new version and hence it's no longer working?
This version number is 1.0.0 and was built early in 2016, so it's pretty old
Hey guys, that doesn't sound right at all 😕
Are you able to access it from other platforms? If you haven't already, please ensure you have the latest version of the app - you can also report this HERE if you're still having trouble!
Hmm, it'd definitely be worth reporting the fault through the link that Alex sent through. In lieu of that I'd also suggest contacting Tech Support when you get a chance.
Did all you mentioned, and they suggest to a full factory reset of the AppleTV to check if that fixes it.
Just for one app?
Surely they can release an update to this OPtus Sports App which will fix our problems...