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Annoying ‘Goal Rush’ interruptions

Lyno

Optus, please get rid of the ‘Goal Rush’ interruptions during EPL games?  

 

We pay our subscription, tune in to watch two teams play,  and suddenly there are these regular ‘Goal Rush’ interruptions DURING PLAY.  Even more weirdly, many of them don’t even involve a goal!  

 

Ether way, get rid of them and either play them at half time or put them on another channel like other service providers.  I can’t believe we just missed the best chance of the game because Optus replayed a near miss from another game - crazy!

Re: Annoying ‘Goal Rush’ interruptions

Drumso

I absolutely agree. I even missed the audio of a goal from the match I was watching last week because they switched to another match. If I wanted to watch that match, I'd watch that match. It's frustrating.

Re: Annoying ‘Goal Rush’ interruptions

Drumso

I also see that this was complained about in 2016 and the reply from Optus was that they were aware of the issue and were working on it. The issue went away and now it's back. Lesson not learned?

Re: Annoying ‘Goal Rush’ interruptions

Dan_C

 Hey guys, we’ll broadcast two versions of the match concurrently.

 

For example, Goal rush was featured on the Brighton V Liverpool Match - which aired on Optus Sport 1

 

The same match was broadcast without Goal Rush on Optus Sport 2. This is something we highlight on our weekly EPL Fixtures blog.

 

Let us know if you guys have any other questions, happy to help. 


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Re: Annoying ‘Goal Rush’ interruptions

Drumso

On that second broadcast do you also eliminate other scores scrolling across the screen?

Re: Annoying ‘Goal Rush’ interruptions

[ Edited ]
Dan_C

The second broadcast is shown as normal.


There shouldn't be a visual that gives away the score of any other matches being broadcast at the same time. 


__________________________________________________________________________


We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses to private messages will be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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