Annoying ‘Goal Rush’ interruptions

[#1]

Optus, please get rid of the ‘Goal Rush’ interruptions during EPL games?  

We pay our subscription, tune in to watch two teams play,  and suddenly there are these regular ‘Goal Rush’ interruptions DURING PLAY.  Even more weirdly, many of them don’t even involve a goal!  

Ether way, get rid of them and either play them at half time or put them on another channel like other service providers.  I can’t believe we just missed the best chance of the game because Optus replayed a near miss from another game - crazy!

[#2]

I absolutely agree. I even missed the audio of a goal from the match I was watching last week because they switched to another match. If I wanted to watch that match, I'd watch that match. It's frustrating.

[#3]

I also see that this was complained about in 2016 and the reply from Optus was that they were aware of the issue and were working on it. The issue went away and now it's back. Lesson not learned?

[#4]

 Hey guys, we’ll broadcast two versions of the match concurrently.

For example, Goal rush was featured on the Brighton V Liverpool Match - which aired on Optus Sport 1

The same match was broadcast without Goal Rush on Optus Sport 2. This is something we highlight on our weekly EPL Fixtures blog.

Let us know if you guys have any other questions, happy to help. 

[#5]

On that second broadcast do you also eliminate other scores scrolling across the screen?

[#6]

The second broadcast is shown as normal.

There shouldn't be a visual that gives away the score of any other matches being broadcast at the same time.