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caller id incorrect

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RickE

 I've configured my first Mobile Client, but when I make a call using the Optus Loop app, the CallerID that dispays (on the receiving phone) is totally different to the CallerID assigned in the Loop Admin Portal

Re: caller id incorrect

RickE

I've configured my first Mobile Client, but when I make a call using the Optus Loop app, the CallerID that dispays (on the receiving phone) is totally different to the CallerID assigned in the Loop Admin Portal

Re: caller id incorrect

Marie

Hey @RickE,

 

Sorry to hear you're experiencing issues with Optus Loop.

 

Have you checked out our Support guide to see if this can help resolve this for you?

 

If you'e unable to find the answer to your issue here, you can request a call back from our Customer Care team here.


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