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New Contributor Dave_12
New Contributor

Optus Loop - how to set up calls to be answered by voicemail outside of business hours

New to the Optus Loop System, we have 2 incoming call numbers and 4 extensions so a very small operation.

I have gone in and set up our standard business hours but for the life of me cannot work out how to turn on voicemail when we are outside of our standard business hours.

Can anyone point me in the right direction? Thanks in advance Smiley Happy

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Online Community Manager
Online Community Manager

Re: Calls to be answered by voicemail outside of business hours

We’ve optimised your post to help users understand what the topic is about and your question to be answered more clearly by the Yes Crowd community.

Please visit our Optus Loop Support Hub where you can find the user guide.

You need to log into the Optus Loop Portal.

If you still need assistance you can contact an Optus Business Specialist.


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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