cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
COVID-19 impact to Yes Crowd & Contact Centres info here
Highlighted
New Contributor
New Contributor

Optus Loop cancellation nightmare

Hi, it's around 2 years I am with Optus Loop and I want to cancel the contract and move my number to NBN, 

I was told its impossible by Optus.

0 Kudos
Reply
3 Replies
Highlighted
Online Community Manager
Online Community Manager

Re: Optus loop cancelation nightmare

Hi Mansour44,

 

I'm not sure if that is possible (moving the landline? to NBN), I can try and find out more info.

What area of Optus did you speak with?

Did you chat with a Business Specialist

 

 


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Highlighted
New Contributor
New Contributor

Re: Optus loop cancelation nightmare

i believed he was business specialist as optus loop is not for home user. i switched my landline number to optus loop 2 years ago , why i can not reverse it back , so is that mean Optus want to lock me in optus loop.?
0 Kudos
Reply
Highlighted
Online Community Manager
Online Community Manager

Re: Optus loop cancelation nightmare

You would need to chat or call to (another) Business specialist.

I understand if you are still within a contract there would be a fee but the Business team will confirm this information.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply