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New Contributor stuartmeredith
New Contributor

Optus Loop Search Error - Coding Issue?

I am logged into our and attempting to bring up Call History which was working last week.

I have tried accessing it via two methods on the site The "My Reports" and then "Call History" and also via "My Site" and "Call History" I have selected all the relevant required fields - phone number/s, start and end date, call type etc and it keeps throwing up an error "A JSONObject text must begin with '{' at 1 [character 2 line 1]" Googling makes me think this is a coding issue? One I have no idea how to resolve. I would love some advice on what to do that doesn't involve being on hold for hours! 

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Online Community Manager
Online Community Manager

Re: Optus Loop Search Error - Coding Issue?

Unfortunately not something we can look into here in the forum.

Please get in touch and chat with an Optus Business specialist.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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