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New Contributor
New Contributor

Extend number of rings

Our phones only ring 3 times before being diverted to voicemail.

How can I increase the number of rings (length of time it rings).

We ideally would like 6 rings. 

Thanks

2 Replies
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Trusted Contributor
Trusted Contributor

Re: Extend number of rings

Everything you need to know can be found here:

 

https://www.optus.com.au/shop/support/answer/how-to-change-the-ring-time-before-a-call-diverts-mobil...

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Crowd Champion
Crowd Champion

Re: Extend number of rings

can be done in the Portal...check out page 3 and 7

 

https://www.optus.com.au/content/dam/optus/documents/km/loop-hub/OptusLoop-Changing_User_Features-20...


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