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New Contributor
New Contributor

optus server settings, mail box exceeded 90% - how to change office 365 email settings

Hi... I am getting 'your mail box has exceeded 90% of its quota" emails.

When I delete at the webmail it is deleting them off my computer. What can I change so this doesnt happen.  The online self help listings dont seem to list office 365, and the setting options that I have so cant seem to change things.

Any assistance would be great.

cheers

 

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Esteemed Contributor
Esteemed Contributor

Re: optus server settings, mail box exceeded 90% - how to change office 365 email settings

If you are using an Optus IMAP email account removing mail from webmail should / will remove mail from your computer. Using an Optus POP account gives you the option of removing mail from webmail automatically or after a certain amount of days and does not remove it from the computer. I believe a POP account is the best way to go as the storage quota is too small for IMAP in my opinion. Are you only using the one device to receive email?

Edit: Reworded my response to make it easier to understand.

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