Showing results for 
Search instead for 
Did you mean: 
Ask a Question
For Australian Bushfire info please click here
New Contributor ss_t
New Contributor

logging into account

is anyone else having issues logging into their Optus account?


Tags (1)
2 Replies
Honoured Contributor
Honoured Contributor

Re: logging into account

Its always been bit hit and miss for me. Currently login and navigation takes about 20 seconds each button press for me.


Optus recently upgraded the MYACCOUNT pages but it still seems to be a WIP - I can log in to mine but its essentially empty (No profile data, plan info, etc.) Now its just logged me out unilaterally. Just glad not to be relying on it frankly.


You can try another browser perhaps?




Peter Gillespie

0 Kudos
RetiredModerator Shauna

Re: logging into account

@ss_t - What type of error message are you receiving? As Peter suggested, try another browser as well as clearing your cache & seeing how you go.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos