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New Contributor Emily3691
New Contributor

logging into account and checking bills

I have been paying bills online and my bill has currently gone up in price and I want to be able to look at my bill breakdown to check why. I cannot log into my account. Keeps coming up with this message - I don't know how to verify  my email address and I can't seem to find a link anywhere to do this. HELP!! 

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Online Community Manager
Online Community Manager

Re: logging into account and checking bills

Hey there Emily3691,

That should be easily fixed by our team, we're unable to sort it out here.

If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.
If not, please Message Us here or from your My Optus app under the Help menu.  

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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