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New Contributor EileenLin
New Contributor

how to suspend the use

I will not use my phone for 2 months and I want to suspend the service. Can I simply stop recharging or shall I do anything else?

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Esteemed Contributor
Esteemed Contributor

Re: how to suspend the use

Yes that's right just don't recharge it. At one stage you had 6 months before the service was cancelled but it's changed to 1 month I believe for the number to be disconnected but there is a 90 day quarantine period before you may lose your number according to post below.

 

Edit: I should add to that if they do cancel the service you may need a new sim but that shouldn't be a big deal.

 

https://yescrowd.optus.com.au/t5/Mobile/How-to-get-my-old-disconnected-Optus-number-back/td-p/417859

 

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