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New Contributor Oyster
New Contributor

cancel the phone number

hello hoe are you I want to cancel my phone number (I'm pay by month ) cuz I have leaving AU on Oct beforehand when I leaved i already change the proposal (prepaid card ) can i cancel on online ? my number is *moderated*

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Crowd Champion caaf
Crowd Champion

Re: cancel the phone number

Just to clarify. You would like to cancel you mobile service that is prepaid? If so you could just let it expire?


If postpaid...

Do you currently have the sim? You could call +61 2 8082 5678 8Am -> 7pm ( local time) for free and verbally cancel the account.



Cheers Dave

Note..This is an open and public support forum please refrain from posting private/personal information. 😉
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy